Question 1

Cancellations

Accepted Answer

All rentals are non-refundable. If you need to cancel your lease, please notify your agent immediately. All cancellations must be in writing. Please note, even with written notice under the terms of your lease you are responsible for all rents due. If we are able to re-rent the property all rents may be refunded less a 20% (of the contracted rent amount) cancellation fee payable to Agent. We will do our best to re-rent the property under the same terms as your lease to a new tenant however, we cannot guarantee re-rental and this is conditional with landlord approval.
We offer you an opportunity to purchase travel insurance for your protection.

Question 2

Payment Policies

Accepted Answer

To secure booking, your lease and deposit must be received by Agent within 7 days of the lease agreement, unless otherwise noted. Reservations are confirmed upon receipt of a deposit and landlord consent on lease. Your schedule of payments with due dates may be noted in your lease agreement.

Deposits may be made by personal, business check, credit card, wire, ACH payment, or money order.

Any check returned for "insufficient funds" or "stopped payment" will not be resubmitted. We will contact you and require that payment be received within 48 hours by bank certified funds (cashier/treasurer check) or money order. A fee of $50 dollars will be charged for any returned check.
Overseas transactions must be paid in U.S. dollars and the tenant is responsible for a wire fee of $50 U.S. dollars.

Rental Policies and Procedures

Rental Policies and Procedures

Booking & Payments

Protection & Deposits

Check-In, Check-Out & Your Property

House Rules & Property Use

Additional Policies

Questions About Our Policies?

Rental Policies and Procedures

Rental Policies and Procedures

Booking & Payments

Cancellations

Payment Policies

Protection & Deposits

Vacation Rental Damage Protection and Security Deposits

Security Assurance Policy (SAP)

Security Deposit Refunds

Check-In, Check-Out & Your Property

Guest Cooperation

Check-In and Check-Out

Locked Areas

Property Descriptions

Construction

House Rules & Property Use

Utilities

Pets/Allergies

Smoking Policy

Cleaning Policy

Telephones

Equipment, Electronics and Appliances

Additional Policies

Lost and Found

Lead Paint

Subletting

Property Maintenance

Agency Disclosure

Questions About Our Policies?